Terms and Conditions

Definitions

Online Store – A website accessible at www.shipsea.net, where the Buyer can purchase services/products offered by the Seller under these Terms.
Buyer – Any individual purchasing a service through the Online Store.
Seller – SIA “TRU”.
Shopping Cart – The Buyer’s selected services and products in the Online Store.
Product – A service or product available for purchase in the Online Store.
Purchase – The selected and paid service/product available for purchase in the Online Store.
Membership Ticket – An electronic confirmation of a purchase.
Order – An order placed by the Buyer in the Online Store for the purchase and delivery of the selected Product to the Buyer’s specified email or postal address.
Terms – The terms and conditions of use of the Online Store.

General Terms

1. These Terms regulate the relationship between the Buyer and the Seller.
2. In addition to these Terms, legal relationships arising from making purchases in the Online Store are governed by the laws and regulations of the Republic of Latvia.
3. The owner and administrator of the Online Store is SIA “TRU.”
4. These Terms, along with the information provided about the Products in the Online Store, are public.
5. Product assortment and prices may change without prior notice. All images and descriptions of Products in the Online Store may not provide a complete representation of the Product. For further clarification, if needed, Buyers can contact seamusic@shipsea.net before making a Purchase.
6. To improve the functionality of the Online Store and enhance its security, the Seller reserves the right to amend/modify/supplement the Terms. Changes to the Terms are reflected in the Online Store and become effective upon publication. Orders placed before such changes will be governed by the Terms in effect at the time the Order was placed, unless otherwise stated in the Terms or regulatory enactments.
7. By making a Purchase via the Online Store, the Buyer agrees to these Terms.

Registration

1. Products are available for purchase in the Online Store.
2. The Buyer is personally responsible for the accuracy and reliability of the information provided during registration.
3. To place an Order, the Buyer must fill in all required fields and complete the Purchase.

 

Privacy Policy and Security Measures for Card Data Transmission

1. The Privacy Policy ensures that the Buyer receives appropriate information about the collection and processing of their personal data by the Seller, including the information that the Seller must provide under applicable data protection regulations, including EU Regulation No. 2016/679, the General Data Protection Regulation (GDPR).
2. All Buyer personal data collected during Online Store visits and payment transactions are considered confidential and will not be shared with third parties. Data processing ensures the security of the Buyer’s personal and payment card details.
3. The Seller has the right to process the Buyer’s personal data to the extent necessary for fulfilling the Terms, maintaining the operation of processing systems, and complying with regulatory requirements.
4. Personal data is stored securely and processed fairly and lawfully. All necessary technical and organizational measures are regularly implemented to protect the Buyer’s personal data against unauthorized or unlawful processing, including encryption in accordance with applicable industry standards.
5. When accepting card payments, online transaction authorization is provided through MasterCard Secure Code, Verified by Visa, and American Express services. The Buyer’s card details are processed and authorized through Swedbank Latvia. The Seller does not store or process the Buyer’s card details; they are transmitted to Swedbank Latvia for processing.
6. Buyer data is protected against deletion, alteration, and unauthorized use. The database containing personal data is secured against unauthorized third-party access via computer networks.
7. Buyer personal data is stored only as long as necessary to process the Order, issue refunds, respond to complaints, or ensure Buyer services.
8. The Online Store uses cookies stored in the Buyer’s browser (e.g., Internet Explorer, Firefox) on their device (computer, mobile phone, tablet). Cookies facilitate the operation of the website and online services. By agreeing to the use and storage of cookies, the Buyer ensures the proper functioning of the website and receives tailored content.
9. The Seller reserves the right to change the cookie usage policy at any time. Visitors should regularly review the content of this page to stay informed about changes in the cookie usage policy.
10. Necessary cookies for website functionality:
• wp_woocommerce_session: Tracks user sessions and links them to their cart, compared product list, and browsing history.
• _wpfuuid: Stores a user’s unique ID number.
• woocommerce_items_in_cart: Tracks the number of items in the user’s cart.
• woocommerce_cart_hash: Tracks changes to the cart’s content.
• _gat, _gid: Third-party Google Analytics cookies for website statistics tracking.

Product Price

1. The Product price is listed in euros (EUR).
2. Prices may be subject to change and available for a limited time only. The Seller reserves the right to modify or withdraw prices at its discretion.

Discounts

Products may be subject to discounts and special offers for a limited time.

Payment Methods

1. The Buyer can pay for the Products using the payment methods available in the Online Store, including payment cards or internet banking services provided by Swedbank Latvia.
2. Payment is considered complete when the full amount for the Order is received by the Seller.

Delivery

1. After confirming the Order and receiving the payment, the Seller delivers the Product to the Buyer via electronic means (email or other communication methods specified by the Buyer).
2. The Seller ensures delivery within a reasonable timeframe, typically within 1–2 business days after payment confirmation.
3. The Buyer is responsible for providing accurate delivery information. The Seller is not liable for delays or undelivered Orders caused by incorrect delivery details provided by the Buyer.

Order Cancellation and Refunds

1. The Buyer has the right to cancel the Order and request a refund within 14 days after making the Purchase, provided the Product has not been used and remains in its original condition.
2. To initiate a refund request, the Buyer must contact the Seller via email at seamusic@shipsea.net, including proof of Purchase and a valid reason for the refund.
3. Refunds will be processed within 14 days after receiving the request, subject to compliance with the conditions above.

Seller’s Liability

1. The Seller is not responsible for delays or interruptions in the Online Store caused by unforeseen circumstances, including technical issues, force majeure events, or actions by third parties.
2. The Seller’s liability is limited to the price of the Product purchased by the Buyer.

Intellectual Property

1. All content on the Online Store, including but not limited to text, images, logos, and design elements, is the property of SIA “TRU” or its licensors and is protected under copyright and intellectual property laws.
2. Unauthorized use, reproduction, or distribution of any content from the Online Store without prior written consent is prohibited.

Governing Law and Disputes

1. These Terms and the legal relationship between the Buyer and the Seller are governed by the laws of the Republic of Latvia.
2. Any disputes arising between the Buyer and the Seller shall be resolved through mutual negotiations. If an agreement cannot be reached, disputes may be resolved in the courts of Latvia in accordance with applicable laws.

Contact Information

If you have any questions, complaints, or concerns about the Terms, Privacy Policy, or your Order, please contact the Seller:
Email: seamusic@shipsea.net
Company Name: SIA “TRU”
Website: www.shipsea.net